Medichrone Engine: AI Front Desk for Diagnostic Centers
The next clinic on Google gets them.
Meet the Medichrone Engine. We give your front desk their hours back by automating patient intake and stopping no-shows. Flexible pricing. Your data stays securely under your control.
The phone is where diagnostic revenue quietly dies.
Peak call hour is peak walk-in hour. Your staff can't do both.
Voicemail callers dial the next clinic on Google. They don't leave a message. They just leave.
That's how many calls come when your desk is closed. Those patients could be booking.
Published industry figures, not our numbers. We show sources on the walkthrough call. If a number isn't defensible, we don't use it.
Nobody answers at 12:30. The patient books elsewhere by 12:34.
At roughly $400 a scan, missed calls leak six figures a year. Humans cannot answer the phone while checking in patients.
The Medichrone Engine answers instantly, captures the booking, and hands your team a clean request. No more lost patients.
Front desk, 12:30 PM
It never guesses. Not a price, not a prep rule, not once.
It answers only from your approved data: your prices, your prep rules, your hours. Anything else goes straight to your staff. No invented prices. No medical advice.
One complete patient journey.
Capture → Book → Show up → Get results → Come back
Booking Agent
Kills: unanswered price, prep and hours questions. Bookings lost after closing time.
A chat assistant on your website or WhatsApp. Answers the questions patients ask all day, at 2 PM or 2 AM, and takes the booking request. Your staff confirm every appointment.
Missed-Call Rescue
Kills: the 1-in-4 calls that ring out. The voicemail nobody leaves.
Any missed call triggers a text within seconds: sorry we missed you, reply here to book. The patient is in a conversation before they dial your competitor.
No-Show Shield
Kills: empty slots. Patients who arrive not fasted and waste the appointment anyway.
A reminder two days out and a nudge the morning of, each with the exact prep for that test. In randomized trials, simple text reminders alone lift attendance by about 10 percent. A cancellation becomes a rebooking instead of a dead room.
Report-Ready Notifier
Kills: the single most common call every lab takes, "is my report ready?"
The moment a report is ready, the patient gets a text saying where to collect it. Never the results themselves. Your front desk gets hours back.
Recall & Waitlist Engine
Kills: forgotten repeat tests. Cancelled slots that die empty.
Texts past patients when repeat tests are due and books them back in. Cancelled slots go to a standby list; first yes wins. One refilled slot can pay for the system for a month.
Your staff see everything. Nothing happens without them.
Every conversation, every booking request, every reminder, on one screen your team controls. The agent drafts; your staff confirm. This is the dashboard every Tier 2 clinic gets.
Money kept. Hours back. And a system you can actually trust.
Money kept
One saved booking brings in $400. The system pays for itself the moment it catches three lost patients. You pay a flat rate, so your bill never spikes.
Hours back
We handle the routine questions and reminders. Your people handle the patients standing right in front of them.
Reassurance, built in
Built on enterprise-grade Zoho infrastructure. You own the system. Patient data is never sold or used for public AI training.
Plenty of vendors sell chatbots. Here's what you're actually buying.
A patient-communication system built only for diagnostic centers, installed on infrastructure you own. One job: no patient who tries to reach you gets lost.
Built for diagnostic centers, not everyone
Prep instructions, fasting reminders, report-ready alerts, repeat-test recalls. Not a generic chatbot with your logo on it.
You own the system outright
Runs on infrastructure you control. Your patient data never touches our servers. If we vanished tomorrow, it keeps running.
Flexible, risk-shared pricing
Whether you want a predictable retainer or a performance split, you choose the model. We only win when you win.
Live in 5 to 7 days
We load your prices and prep rules, your staff approve every word, and it's catching missed calls within a week.
Humans stay in charge
Staff confirm every booking. No results or medical advice by text, ever. Unknown question, human handoff.
Proof, every month
Calls caught, no-shows prevented, slots refilled, in dollars. If it doesn't earn its keep, cancel. No lock-in.
Flexible pricing. You choose the risk.
From predictable retainers to performance shares. CAD or USD, same numbers. Live in 5 to 7 days, then month to month. Cancel anytime.
Never Miss a Patient
For the clinic that wants the leak closed this week.
- Booking Agent on your website or WhatsApp
- Missed-Call Rescue text-back, day and night
- Every lead lands in a sheet or inbox your staff already use
- Your team confirms every booking by hand
- Monthly count of calls caught
- Built on enterprise-grade Zoho infrastructure for complete data sovereignty
- Smart routing connects patients to the correct doctor or department
Full Front Desk
For the clinic tired of no-shows and "is my report ready?" calls.
- Everything in Tier 1
- No-Show Shield: reminders with test-specific prep
- Confirm or reschedule by reply text
- Report-Ready Notifier, results never sent by text
- Bookings write into your calendar
- FAQ bot trained directly on your patient reports and guidelines
Revenue Engine
For the center that wants past patients back and no slot dying empty.
- Everything in Tier 1 and 2
- Recall campaigns for repeat tests, opt-in and clinic-approved
- Waitlist backfill: cancelled slots offered to standby patients
- Monthly report: calls caught, no-shows prevented, slots refilled
- Every refilled slot logged with its dollar value
- Automated review collection and Google My Business posting
- Automated, secure invoice generation and sending
We share the risk. Whether you want a predictable flat rate or a performance-based model where we only win when you win, our pricing scales with your comfort level. The setup fee covers the entire build on enterprise-grade Zoho infrastructure.
The ROI math. One saved booking brings in $400. The system pays for itself the moment it catches just three lost patients. If we don't deliver results, fire us.
From first call to live system in about a week.
The walkthrough
15 minutes on a screen share. Watch it answer real questions and catch a missed call live. No deck.
The setup fee
Pick a tier. We load your prices, prep rules, and hours. Your staff approve every word it can say.
Live in 5 to 7 days
Your website, your number, your infrastructure. You hold the keys from day one.
The numbers, monthly
Calls caught, no-shows prevented, slots refilled. You don't take our word for anything.
What we won't do
Read this before you buy. It's the part most vendors hide.
- No results by text, ever. Only "your report is ready" and where to get it.
- No deep EHR integration in version one. Bookings go to your calendar or a list your staff already use. Value in a week, not a six-month IT project.
- No AI phone voice. Text and chat first: simpler, cheaper, and patients actually reply. Voice can come later.
- No fake case studies. We're new in this niche. You get founder attention and honest numbers.
How We Protect Your Patient Data
Zero Public AI Training
Your data never leaves the system. It is never used to train public AI models.
Enterprise Security
Built entirely on Zoho infrastructure, ensuring full HIPAA and PIPEDA compliance.
Complete Sovereignty
You hold the keys. You own the system, and if you leave, your data leaves with you.
Fully Auditable
Every interaction is encrypted in transit and logged so your staff can audit instantly.
Frequently Asked Questions
Is Medichrone HIPAA and PIPEDA compliant?
Yes. The entire Medichrone Engine runs on enterprise-grade Zoho infrastructure. It is fully capable of meeting strict US (HIPAA) and Canadian (PIPEDA) health data privacy regulations.
Does Medichrone take a percentage of our revenue?
We offer flexible pricing. You can choose a flat monthly retainer, a hybrid risk model, or a pure performance model where we share revenue based on results.
Can Medichrone give medical advice?
No. Medichrone is an intake and scheduling system. Humans stay in charge of all medical advice and test results.
Call your own front desk tomorrow at 12:30.
If nobody picks up, you just met the leak. Book a 15-minute walkthrough and watch Medichrone catch that exact patient, live.